Listen Actively and Empathetically

Active listening involves fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker. It includes giving your full attention to the speaker, understanding their message, responding thoughtfully, and remembering the discussion. Empathetic listening goes a step further by trying to understand the speaker's feelings, thoughts, and meanings from their perspective. To practice this, paraphrase what has been said to show understanding, and ask open-ended questions to clarify and delve deeper into the conversation. This approach not only helps in understanding the other person better but also makes them feel valued and heard, fostering a deeper connection.